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Onboard Service

Service Profile:

Elektronik Lab has its roots planted in all major ports of India. The company was founded to assist local shipyards and merchant ships with their Marine Electronics needs, Elektronik Lab has since expanded to provide a much broader range of electronic sales and services to the entire country including the defence forces. Today, Elektronik Lab, Headquartered in Madras( Chennai ) offers a full showcase of marine electronics, wireless products, satellite phones and accessories.

We are staffed with knowledgeable professionals to help customers determine the best solutions for their needs. Having years of experience in the electronic communications field helps Elektronik Lab provide the capability, along with personnel that are Ministry of communication licensed and certified by the Indian Ministry of communication ( wireless planning wing).

Elab's Service Center provides both warranty and non warranty repairs on behalf of over 20 marine electronic manufacturers.In many cases we are the authorised Return To Base (RTB) service facility. In some cases we are the only factory authorised Service Centre for certain geographical locations or for certain products or brand names and carry the manufacturers full authorisation for management of warranty in those areas The USP of our organization is our experience, integrity and dedication. It is the intent of Elektronik Lab to focus on the needs of our customers and continue to build an organization with the foresight of engineering and installing sophisticated communications and navigation systems that will exceed all expectations.

Service Policy:

Elab's Service Centre has teamed up with a number of major manufacturers to provide all customers with the best possible service and support for marine electronic products. Working together through our network of Service Points our aim is to provide a fast, guaranteed,high quality repair service specifically designed for the marine industry. Installation, service, and support before and after the sale are all crucial elements in providingcustomers with a totally functional system.Prompt customer service and support is Elektronik Lab's highest priority. We pride ourselves in being the most knowledgeable and best equipped service centre for most of the manufacturers that we represent